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Transferring PAYG number onto a contract

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bleachershane
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on ‎04-01-2013 21:02

on ‎04-01-2013 21:02

I'm considering getting a phone on a contract through Tesco online and was wondering if it's possible to keep my old PAYG number which I have had for 10+ years and transfer it to this new contract?

 

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jonsie
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on ‎05-01-2013 00:04

on ‎05-01-2013 00:04

Ok, you will be fine. Tesco will do it all instore for you.

Social Media Support ~ O2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
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on ‎04-01-2013 21:04

on ‎04-01-2013 21:04

Yes you can.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎04-01-2013 21:05

on ‎04-01-2013 21:05

Ring O2 and ask for your PAC which you need to give to Tesco.

Social Media Support ~ O2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
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on ‎04-01-2013 21:09

on ‎04-01-2013 21:09

Sorry, I read it as an O2 contract through Tesco?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎04-01-2013 21:10

on ‎04-01-2013 21:10

Quite possibly but the OP doesn't really make it clear?

Social Media Support ~ O2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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bleachershane
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on ‎04-01-2013 23:55

on ‎04-01-2013 23:55

My mistake entirely, should've been clearer... Yes, O2 contract, purchased through Tesco Phone Shop online.
I'm not sure how this will work...

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jonsie
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on ‎05-01-2013 00:04

on ‎05-01-2013 00:04

Ok, you will be fine. Tesco will do it all instore for you.

Social Media Support ~ O2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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bleachershane
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on ‎05-01-2013 00:58

on ‎05-01-2013 00:58

If I bite I'll do it online and hopefully they have a 'current number' setup during the process over at Tesco, if not I'll assume I can just contact O2 and get them to ditch the number assigned to the contract and port in my PAYG number...

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