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Transferring Number

Storm2912
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Was wondering. If I have 2 separate O2 monthly contracts. One is near the end of it's term but I want to keep that phone
number. Can I swap the phone numbers over on them once contract has ended?
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Cleoriff
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Hi @Storm2912 Yes you can. You will need to contact O2 to do that for you.

https://www.o2.co.uk/contactus

Or if the sims are the same size, just put the one you want to use into the other phone but you would still need to advise CS you are intending to do that...

They may want to send you a new sim for you to swap the number over....

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
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Hi @Storm2912 Yes you can. You will need to contact O2 to do that for you.

https://www.o2.co.uk/contactus

Or if the sims are the same size, just put the one you want to use into the other phone but you would still need to advise CS you are intending to do that...

They may want to send you a new sim for you to swap the number over....

Veritas Numquam Perit

Girl in a jacket
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jonsie
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You can transfer the number you want to keep at any time as that would automatically terminate the contract nearing it's end. However O2's systems are so complex that you wouldn't be able to change the number without losing the number on the remaining contract.

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MI5
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In summary, swapping numbers is not possible, but retaining one number is.
You can choose either to retain but only the one with the contract that’s ending would be free of charge.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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