Transferred from virgin mobile.

[BILL14]

Transferred from Virgin Mobile. How long before arrival of sim card?

[MI5 · Accepted solution]

@BILL14 

Assuming that Virgin ordered the sim, they are posted out first class.

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

[Cleoriff]

@BILL14 

Normally 24-48 hrs but with the postal strikes can take longer. If it's not here in a week then

you should contact the sales team as they can help you with that – message them on Social Media  -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

[Enlli]

At the moment Royal Mail is back to normal.

Posted an SD card Tues arrived Wed

[Cleoriff]

May be ok in your area @Enlli, it isn't in mine. Royal Mail and ParcelForce sacked a lot of their agency staff in Warwickshire, which means the remaining staff are still playing catch up. I got an appointment for a scan 2 days after I should have gone for it. Posted a birthday card first class on the 27th Jan for the 31st and I can only presume it's still in transit!

Totally dependent on where you live I think.