cancel
Showing results for 
Search instead for 
Did you mean: 

Transfering my old number

Anonymous
Not applicable

Hey!

I was told my new number would be handed over by 6pm latest today. It still isnt completed - I need to verify gmail etc for work - any one have any ideas if there is something I need to do?

 

#promises:(

Message 1 of 4
1,192 Views
3 REPLIES 3

Cleoriff
Level 94: Supreme
  • 122360 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Keep rebooting your phone is the most obvious thing. How long ago did you request this ?

You could try O2 again first thing in the morning if not tranferred by then http://www.o2.co.uk/contactus

Veritas Numquam Perit

Girl in a jacket
Message 2 of 4
1,188 Views

MI5
Level 94: Supreme
  • 143425 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
You may struggle to get through to cs at the mo as they are having problems.
Has your old sim turned off yet (the one that you are transferring your number from)?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 4
1,170 Views

Martin-O2
  • 8165 Posts
  • 772 Topics
  • 94 Solutions
Registered:

How are you getting on with this issue @Anonymous? Has the number transfer completed? 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 4 of 4
1,052 Views