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Transfer one of my account numbers to another name

Helen02
Level 1: Joiner
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I have an O2 account with 3 phone numbers registered.  All three are direct debited from my account monthly.  I want to transfer one of the numbers to my 19 year old son and use his bank account details instead.  How do I do it?

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Bambino
Level 85: Esteemed
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@Helen02 If you want one of the accounts to be in your son's name, he would have to take out a contract himself, which would be subject to a credit check. You could then migrate that account to him: 

Migration & porting into O2 - O2 Community

If you want to discuss this with customer service, call 202 from your mobile or 0344 809 0202,

0800 902 0217or 0800 032 1402 from any phone or numbers here: Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255

 

I DO NOT WORK FOR O2



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Bambino
Level 85: Esteemed
  • 24201 Posts
  • 1054 Topics
  • 3793 Solutions
Registered:

@Helen02 If you want one of the accounts to be in your son's name, he would have to take out a contract himself, which would be subject to a credit check. You could then migrate that account to him: 

Migration & porting into O2 - O2 Community

If you want to discuss this with customer service, call 202 from your mobile or 0344 809 0202,

0800 902 0217or 0800 032 1402 from any phone or numbers here: Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255

 

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
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@Helen02 

You can just change the bank account the payment comes from in your MyO2 under the bill section.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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