on 13-06-2017 16:38
on 13-06-2017 16:38
Sorry if this has already be asked and answered clearly. I have a Pay Monthly contract that is outside of its contracted term. I want to transfer the number (and I presume the existing contract) to a new person, so that they can start a new contract under their own name with a new handset etc, as though they were a new customer. As far as I can see, they need to first set up an account (how?) and then the transfer can be initiated, ideally with both parties on a call with 02.
Thanks for any help and advice.
Solved! Go to Solution.
on 13-06-2017 16:53
on 13-06-2017 16:53
on 13-06-2017 17:06
call 202 and and do a change of ownership they will put you through to sales and take you through the process just ensure that the person taking over the contract is with you so they can runa credit check and take DD details etc... Good luck
on 13-06-2017 18:24
on 13-06-2017 18:24
You can't transfer the contract, you can only transfer the number. Doing so will automatically end that contract and a final bill will be produced so that you can pay up in full any remaining charges.
on 14-06-2017 05:48
on 14-06-2017 05:48
on 14-06-2017 06:19
on 14-06-2017 06:19
on 14-06-2017 10:06
Good morning @Anonymous! Welcome to the forum! Let us know how you get on with the transfer. Do you have any additional questions?
Thanks guys for your help!