Solved: Transfer number to new second phone

Artio · ‎20-02-2019

I have a new phone that I want to use as my main phone but still keep my current O2 contract phone.

Is it possible to move my current mobile number to my new phone (not on O2 network) and get a new number for my existing O2 contract phone?

As I said, I do not want to cancel my current O2 contract.

MI5 · ‎20-02-2019

@Artio unfortunately no, you cannot do that. As soon as you port your number the original contract will be cancelled and your final bill, including any termination fees, will be generated.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎20-02-2019

@Artio unfortunately no, you cannot do that. As soon as you port your number the original contract will be cancelled and your final bill, including any termination fees, will be generated.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎21-02-2019

Hi @Artio, the above info should explain things but please let us know if you have any additional questions!

Cheers @MI5 for the advice.

gmarkj · ‎21-02-2019

What you could do is get both phones unlocked (if they are not already) and just swap the sims around @Artio?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

Artio · ‎22-02-2019

That is an option and thanks for the suggestion, unfortunately/fortunately the new phone is on a better netwrok than O2

O2

Transfer number to new second phone

Photos

i tune charge

Leaving O2

Contract

Sony Xperia 1 VII

bill