Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Pay Monthly

Reply
Anonymous
Posts: 0
Accepted Solution

Transfer number to a micro SIM when old SIM card is damaged

HI All,

 

I have a VERY old SIM card that has finally given up the ghost and become unreadable.  I`m looking to transfer my number across to a new micro SIM card, as I`ve had this number for nearly 20 years. 

 

So far I`ve tried the swapmysim website with o2 but it tries to send a code to my, now defunct, sim card. 

Is there anything I can do to save my number?

PLEASE HELP!!

Level 68: Extraordinaire
Posts: 15,867
Registered: ‎31-03-2010

Re: Transfer number to a micro SIM when old SIM card is damaged

[ Edited ]

@Anonymous If you have an O2 store near you, you can get your sim swapped there. Make sure you bring identification with you.

I DO NOT WORK FOR O2



Funniest-Thread-2
Posts: 109,114
Topics: 561
Solutions: 14,437
Registered: ‎04-04-2012

Re: Transfer number to a micro SIM when old SIM card is damaged

or call cs and they will send you a new sim with your number on it
http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)