Solved: Transfer my number - provided PAC code when signin...

rcrane · ‎07-08-2022

@O2Lisa

Is it possible to confirm whether my number is being ported across?

I entered the PAC code when signing up and I have just activated my

O2 SIM but there has been no mention of my number coming across.

Thanks

Rita

O2Lisa · ‎08-08-2022

Morning @rcrane, course I can .. I’ll message you privately and look in to this for you.

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks

View solution in original post

madasaf1sh · ‎07-08-2022

@rcrane

Your best bet is to call customer Services, as no ports happen or processed over a weekend..

Give 202 a call from your o2 phone or 0344 809 0202

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

O2Lisa · ‎08-08-2022

Morning @rcrane, course I can .. I’ll message you privately and look in to this for you.

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks

rcrane · ‎08-08-2022

Much appreciated

RhysE97 · ‎09-08-2022

Am I able to get some help, ive been 6 days without access since my number was ported over through no service. I was told on Saturday it would be looked into but still no luck and no response through support. Very unacceptable

gmarkj · ‎09-08-2022

Can you see if there is anything you can do to help @RhysE97 with @O2Lisa @O2Emma ?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

O2Emma · ‎09-08-2022

Hi @gmarkj I will pick this up thanks.

O2Emma · ‎09-08-2022

Hi @RhysE97 I will send you a private message to look into this for you.

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