@BeataM
You'll need to ask customer service to transfer your airtime balance to your bank account then use the money to pay off the device plan.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
.gif)
