on 04-06-2024 13:39
I want to transfer my account over to my son. There is no outstanding payment for phone
Solved! Go to Solution.
on 04-06-2024 13:48
Your son needs to apply for a new contract in his name and pass the credit checks.
You can then migrate the number Guide: Migration & porting into O2
on 04-06-2024 13:48
Your son needs to apply for a new contract in his name and pass the credit checks.
You can then migrate the number Guide: Migration & porting into O2
on 04-06-2024 13:49
on 04-06-2024 13:49
@Topcat1967 Your son will have to pass a credit check and take out an account in his own name in order for you to transfer the account. See this: Transfer of ownership | Account and billing | Help & Support | O2
on 04-06-2024 13:51
If you want the name on the account to be your son's, then there is no easy way to do this @Topcat1967 .
He will need to open an account in his name, passing all the relevant credit and affordability checks.
Once he has a new number, you will both need to be present on a call to o2 customer services - him to request the number and you to allow it to move.
If you just want the bill to come from his account, then you can change the bank details for the payment.
Log into your account and look for a menu called "manage cards for payment" and follow the screens.
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here