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Level 1: Joiner
Posts: 2
Registered: ‎01-11-2019
Accepted Solution

Transfer Of Existing Phone Number

Hi, I went into my local O2 shop yesterday to transfer from EE. They set me up on a new contract and I gave them a Pac code to transfer my phone number, however it is still showing as me being on the temporary number they gave me. How long will it take to transfer over and how will I know when it has been done.
Level 64: Magistrate
Posts: 12,656
Registered: ‎31-03-2010

Re: Transfer Of Existing Phone Number

@Kaz2 It can take a day or so. If the number hasn't ported by tomorrow, take a look at this: https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number#qs

I DO NOT WORK FOR O2

Level 1: Joiner
Posts: 2
Registered: ‎01-11-2019

Re: Transfer Of Existing Phone Number

Thank You
Posts: 88,539
Topics: 534
Solutions: 11,467
Registered: ‎04-04-2012

Re: Transfer Of Existing Phone Number

@Kaz2 

If you have an iPhone go to settings >phone >my number and change it to the correct number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)