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Kaz2 · ‎01-11-2019

Hi, I went into my local O2 shop yesterday to transfer from EE. They set me up on a new contract and I gave them a Pac code to transfer my phone number, however it is still showing as me being on the temporary number they gave me. How long will it take to transfer over and how will I know when it has been done.

Bambino · ‎01-11-2019

@Kaz2 It can take a day or so. If the number hasn't ported by tomorrow, take a look at this: https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number#qs

I DO NOT WORK FOR O2

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Bambino · ‎01-11-2019

@Kaz2 It can take a day or so. If the number hasn't ported by tomorrow, take a look at this: https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number#qs

I DO NOT WORK FOR O2

Kaz2 · ‎01-11-2019

Thank You

MI5 · ‎01-11-2019

@Kaz2

If you have an iPhone go to settings >phone >my number and change it to the correct number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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