This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Trade in

Go to solution
Shargreaves
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎04-01-2022 19:39

on ‎04-01-2022 19:39

I want to trade in my phone and use it to pay off my outstanding balance and then upgrade my phone. But when I go to upgrade it just wants to take the trade in off my new monthly payments what can I do?

Message 1 of 2
394 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
madasaf1sh
Level 77: Grand Master
  • 11603 Posts
  • 64 Topics
  • 3163 Solutions
Registered:

on ‎04-01-2022 19:43

on ‎04-01-2022 19:43

@Shargreaves 


You need to trade it in first and have the cash in your bank account and pay it off that way, as you need to pay off your device plan first before been able to upgrade. 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

Message 2 of 2
392 Views
0 Kudos
1 REPLY 1

Go to solution
madasaf1sh
Level 77: Grand Master
  • 11603 Posts
  • 64 Topics
  • 3163 Solutions
Registered:

on ‎04-01-2022 19:43

on ‎04-01-2022 19:43

@Shargreaves 


You need to trade it in first and have the cash in your bank account and pay it off that way, as you need to pay off your device plan first before been able to upgrade. 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 2
393 Views
0 Kudos
Top Kudoed Authors
View All
Top