on 16-10-2019 10:34
My device plan has less to pay than what the value of the phone is now.
Many people have told me that they've gone into an O2 store traded their device in and been able to upgrade without paying.
O2 have said I'd need to send the phone off first.
What experiences have O2 Refresh customers had with upgrading using their device to trade in?
on 16-10-2019 11:20
In my experience the store evaluates the phone and offers a trade in value on the spot.
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
16-10-2019 13:45 - edited 16-10-2019 13:46
@MisterDoolally You can also call into a CEX store, if you have one nearby, or go online to their website to compare with them what you would get rather than from an O2 offer.