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Tracking an order

Anonymous
Not applicable

Hey folks,

 

I have a slight problem, I made an order over the phone a few days back and made the upfront payment etc and recived my order confirmation through a text, however on the order confirmation I noticed that the gentleman I had made the order with on the phone had misspeeled my name and my email, resulting in it only being trackable from an email that doesn't exist nor is it creatable to track. 

 

How do i go about getting this sorted as the phone itself is due for delivery on friday 28/4/17?

 

Any help is appreciated.

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MI5
Level 94: Supreme
  • 143403 Posts
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Registered:
Call customer service to get your details amended http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
Call customer service to get your details amended http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
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