Track order

[Anonymous]

Hi I'm trying to find track my order on the 02 app and the mobile site but can't find it?can someone help??

[Anonymous · Accepted solution]

Hi

This may help http://www.o2.co.uk/help/phones-and-devices/how-to-track-your-order#qs

Edit : Check any e mails in your inbox and also check any spam folders as they sometimes drop into that.

[viridis]

If it's a recently received tracking number, it won't be active until a courier physically picks the item up from O2.
Normally, o2 send the tracking as it's packed, a few hours before courier collects, making it active.

[jonsie]

You should get the tracking order both by email and text but as said you won't get it until the courier has been arranged to collect it.

[Anonymous]

or you can just ask webchat? ( easy way out :smileywink:)

[MI5]

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@Anonymous wrote:

or you can just ask webchat? ( easy way out :smileywink:)

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Easy way out for who......... 

[viridis]

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@Anonymous wrote:

or you can just ask webchat? ( easy way out :smileywink:)

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Or, Ask the talking clock,

[Anonymous]

Hi I can't find my orders on the mobile site or app??

[jonsie]

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@viridis wrote:

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@Anonymous wrote:

or you can just ask webchat? ( easy way out :smileywink:)

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Or, Ask the talking clock,

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Or the village idiot!

[MI5]

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@Anonymous wrote:
Hi I can't find my orders on the mobile site or app??

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Its only on a PC/Laptop etc or go through phone browser and select desktop view.