I top up £10 monthly and with this I am meant to get 1000 texts, 250 minutes and 500mn data. This month I recieved a text telling me that I will be getting unlimited texts included in my top up this month, instead I have got nothing. I realised this when my top up had changed to £9 after a call that should have been free. I would very much like to know how to resolve this problem and get my original free texts, minutes and data, thank you
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.