on 22-11-2017 17:44
on 22-11-2017 17:44
Hi, I topped up my phone with £10 at 16:47. I then used it to call someone for 16 mins, but I was cut off and my phone indicated that I had used all of my credit. Even though my internet was on, I wasn't using it on my phone. I'm just confused as to why my credit got depleted so quickly
on 22-11-2017 17:51
on 22-11-2017 17:52
on 22-11-2017 17:52
You maybe on a big bundle which takes the credit as payment for allowances
on 22-11-2017 17:53
on 22-11-2017 17:53
on 22-11-2017 18:11
on 22-11-2017 18:11
If the phone was cut off after 16 minutes it certainly sounds as if the call was either international or a premium rate number....
Veritas Numquam Perit
on 22-11-2017 18:58
on 22-11-2017 18:58
I'm mentioning @Anonymous so that he comes back.
This isn't customer service so you need to call them on 4445.