cancel
Showing results for 
Search instead for 
Did you mean: 

Top up without a bundle

Anonymous
Not applicable
i just brought a pay as you go phone and the first month had a bundle I now need to top up again how do I just top up no bundle
Message 1 of 5
5,220 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 151673 Posts
  • 649 Topics
  • 28840 Solutions
Registered:
The tariff you are on won't allow you to do that.
You would need to call cs on 4445 and ask if they can transfer you to the o2 basic tariff, however, this isn't a mainstream tariff so they may not do it for you.
For just basic payg you are better off with giffgaff www.giffgaff.com
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 5
5,218 Views
4 REPLIES 4

MI5
Level 94: Supreme
  • 151673 Posts
  • 649 Topics
  • 28840 Solutions
Registered:
The tariff you are on won't allow you to do that.
You would need to call cs on 4445 and ask if they can transfer you to the o2 basic tariff, however, this isn't a mainstream tariff so they may not do it for you.
For just basic payg you are better off with giffgaff www.giffgaff.com
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 5
5,219 Views

Cleoriff
Level 94: Supreme
  • 127410 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

Although O2 does give you the option of 2 non bundle payg tariffs.... Big Talker and International sim

Check this link here...
http://www.o2.co.uk/tariffs/payandgo

Veritas Numquam Perit

Girl in a jacket
Message 3 of 5
5,187 Views

MI5
Level 94: Supreme
  • 151673 Posts
  • 649 Topics
  • 28840 Solutions
Registered:
For completeness, all o2 payg tariffs are here http://www.o2.co.uk/tariffs/payandgo
Big talker and International allow you to keep your topup if either of those suit you, but you do still get a bundle so not sure if that's what you need?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 5
5,184 Views

Cleoriff
Level 94: Supreme
  • 127410 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

@MI5 wrote:
For completeness, all o2 payg tariffs are here http://www.o2.co.uk/tariffs/payandgo
Big talker and International allow you to keep your topup if either of those suit you, but you do still get a bundle so not sure if that's what you need?

Indeed you are correct @MI5 ...(note to self... I must read the question correctly...next time) LOL

Veritas Numquam Perit

Girl in a jacket
Message 5 of 5
5,181 Views