Solved: Top up issues online

Anonymous · ‎13-05-2013

I am in Italy and have tried to top up online. It will not recognize mynpostal code but I have a pay as u go and never gave them one. The credit card i am using is US and the site only seems to accept UK postal codes.

I've tried topping up via my phone and again, issues.

What's the secret to topping up from the Continent? Thx

MI5 · ‎13-05-2013

You can top up anywhere in the world if you have a UK card and address.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎13-05-2013

It needs to be a UK card attached to a UK postal address.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎13-05-2013

So I have no other way to top up this thing unless I'm in the UK? Seems ridiculous. Any ideas?

MI5 · ‎13-05-2013

You can top up anywhere in the world if you have a UK card and address.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Top up issues online

Sim

My bill

Leave O2

Transfer of contract to my daughter

Vat invoice