Top up data

[dillydally1]

I’m trying to top up data on the my o2 app but I can’t, I’ve been trying also on the website but I can’t?

[Cleoriff]

@dillydally1 

Then I suggest you call O2 on 4445 and explain the problems you are having.

There are various ways to top up. All shown here.

Guide How to Top Up (PAYG) 

[dillydally1]

Thank you, sorry should of said I’m on pay monthly. I’ve managed to get through on web chat
Thank you for your help

[Cleoriff]

Hope you are sorted soon @dillydally1 . I expect you will have to buy a bolt on?

[dillydally1]

Yes had to buy a bolt on but for some reason I couldn’t do it on line