Top Up confirmation email - 600 emails!

[Anonymous]

Hi,

I topped up online last month and recived 600 confirmation emails within minutes. I mentioned this via twitter and was told to speak to customer service who apoligised and said it was a glitch. I've topped up tonight and now received 200 emails!

Anyone had same issue?

[jonsie]

Thanks for the update @Anonymous hope they get it sorted soon:smileyhappy:

[MI5]

Good to know we have our uses

[sam001]

I've just topped up and received almost 200 confirmation emails too. 

[Cleoriff]

---

@sam001 wrote:

I've just topped up and received almost 200 confirmation emails too. 

---

One of the Community team was looking at this. I wonder if there is any news @Anonymous ....?

[MI5]

It's a fault somewhere.....
Could also be classed as spamming - O2 need to fix this asap.

[Anonymous · Accepted solution]

Hi guys!

I have an update on this, they have just informed me that a fix went through last night for this issue. So this shouldn't be a problem anymore, but do let me know if anyone is still experiencing this.

Thank you for being patient!

[Cleoriff]

---

@Anonymous wrote:

Hi guys!

I have an update on this, they have just informed me that a fix went through last night for this issue. So this shouldn't be a problem anymore, but do let me know if anyone is still experiencing this.

Thank you for being patient!

---

Good to hear @Anonymous  Lets hope the fix works this time..:smileywink:

[Anonymous]

Awesome @Anonymous

A few quiter inboxes hopefully. 😄

[MI5]

Did they happen to know what caused it at all?

[sam001]

It's great to hear it's fixed now, thanks @Anonymous