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Level 1: Joiner
Posts: 2
Registered: ‎08-10-2014

Tinny calls

I’ve just received my iPhone 7 but wen I ring Simone it’s sounds very tinny anyone else had same problem
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Posts: 101,957
Topics: 550
Solutions: 12,994
Registered: ‎04-04-2012

Re: Tinny calls

@Sarah1932 

It could be a problem with Simone's phone?

Does it happen on all calls in all areas?

Have you got a case on the phone?

If you're not happy you can get any Apple store to check it for you and they will replace it if faulty.

O2 will also replace within the first 28 days.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 1: Joiner
Posts: 2
Registered: ‎08-10-2014

Re: Tinny calls

Sorry was meant to say someone an it happens with every call an all areas an no no case on it so should I send it back to 02
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Posts: 101,957
Topics: 550
Solutions: 12,994
Registered: ‎04-04-2012

Re: Tinny calls

I'd advise apple first if possible but if not, yes, go back to O2.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 87,996
Topics: 738
Registered: ‎14-01-2013

Re: Tinny calls

@Sarah1932 

You could contact Apple using the contact details in this link

https://support.apple.com/en-gb/contact  They may be able to troubleshoot for you over the phone. I certainly would try them first before O2..wink

*The Game Is On*

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Community Manager
Posts: 7,016
Registered: ‎18-02-2016

Re: Tinny calls

Fingers crossed you get this one sorted @Sarah1932! Please give us an update once you've spoken with Apple. 

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