Time of Day

[robcoates20]

Hi everyone

So, my mothly contract is listed to terminate tomorrow, 14/4/2020. Is there a common time of day I will get cut off? Such as 23:59 or 12:00?

Thank you,

Robert

[jonsie]

Your contract will become a 30 day rolling contract unless you cancel it

Guide: Cancelling Your Contract 

[robcoates20]

Hi

Thanks for replying

Yes I have cancelled. The contract does end tomorrow. I would like to know what time of day O2 pull the plug? Is there a uniform time of day?

[Bambino]

@robcoates20 How have you canceled your contract? Have you followed the correct guidelines?

https://community.o2.co.uk/t5/How-to-Guides/Cancelling-your-contract-An-updated-guide/ba-p/1234852

[jonsie]

see my post above @robcoates20 

your contract does not just end, you have to cancel

[robcoates20]

Hi there's a misunderstanding

I have cancelled. Then there was 30 days notice. So I cancelled on the 14/3/2020. Then my contract runs until the 14/4/2020. I need to know what time of day

[MI5]

I'll be amazed if it is cancelled tbh but I'd expect it to run the full day at least.

[robcoates20]

thank you

[Bambino]

@robcoates20 If you look at the guide I posted above you will see that you no longer need to give 30 days notice. If you did not follow the correct procedure, your contract will not have been canceled.

[robcoates20]

Hi thank you for getting back I contacted live chat last week; the operator confirmed for me that I would go off line tomorrow. This is what was told to me by the operator a month ago when I cancelled. So I've had two live chat operators telling me the same. 

I've bookmarked your link, so if this doesn't go to plan I know what to do.

Thanks

Robert