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Things I've brought

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Anonymous
Not applicable

on ‎14-11-2016 13:54

on ‎14-11-2016 13:54

The bill says " the things you brought " but what are THINGS it's very hard to find out what it relates to.

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MI5
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on ‎14-11-2016 14:17

on ‎14-11-2016 14:17

Drill down into your bill by viewing current bill, then clicking the + sign next to things you've bought and it will tell you exactly.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Cleoriff
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‎14-11-2016 14:02 - edited ‎14-11-2016 14:04

‎14-11-2016 14:02 - edited ‎14-11-2016 14:04

Hi @Anonymous usually extra payments such as travel abroad payments....or MMS payments...or premium text messages.

You will need to contact customer services for full info http://www.o2.co.uk/contactus

 

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Anonymous
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on ‎14-11-2016 14:03

on ‎14-11-2016 14:03

Thank you
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Cleoriff
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on ‎14-11-2016 14:15

on ‎14-11-2016 14:15

No problem slight_smile

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MI5
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on ‎14-11-2016 14:17

on ‎14-11-2016 14:17

Drill down into your bill by viewing current bill, then clicking the + sign next to things you've bought and it will tell you exactly.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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MI5
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on ‎14-11-2016 14:18

on ‎14-11-2016 14:18

travel.PNG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎14-11-2016 15:35

on ‎14-11-2016 15:35

This covers a few things but mainly it's O2 Travel or charge to mobile. 

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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