on 04-01-2014 13:50
on 04-01-2014 13:50
Ok, i've been nice. I've been polite. I've ignored all sorts of **bleep** ups, but i'm done with O2 now.
I am really not sure what collection of clowns operates this network but I'm sure they all have a good laugh at our expense.
1) Why, when my bill is not due until 5th January have I been cut off. Twice?
2) Why do you keep sending me emails trumpeting your 4G service when I can't even get 2G at the best of times?
3) Why do you try and convince us that you 'Live Chat' is actually a real person when it is so obviously a collection of pre-programmed responses
4) Do you actually give a monkies about your customers or do you just sit back and rake in the money?
5) How do you get hold of someone on the phone who isn't a completely disinterested clown who has no interest in resolving issues and when they think their headset is muted, say to one of their colleagues 'got a right moaning **bleep** here'
So, O2. Answers to the questions? And more to the point, what are you going to do about it?
Solved! Go to Solution.
on 04-01-2014 13:52
on 04-01-2014 13:52
Best you put that all in a letter and send it to o2 we are all customers here.
on 04-01-2014 13:52
on 04-01-2014 13:52
Best you put that all in a letter and send it to o2 we are all customers here.
04-01-2014 13:53 - edited 04-01-2014 13:55
04-01-2014 13:53 - edited 04-01-2014 13:55
on 04-01-2014 13:54
on 04-01-2014 13:54
04-01-2014 13:54 - edited 04-01-2014 13:56
04-01-2014 13:54 - edited 04-01-2014 13:56
Probably best to make sure you have your facts right too, as they aren't!
If you feel the way to speak to people is as you do let's hope someone will want to help you.
on 04-01-2014 13:55
No point. Tried that on the phone. Get passed from one clown to the next.
Just counting down the days until I can tell them to shove it!
on 04-01-2014 13:56
on 04-01-2014 13:56
@Anonymous wrote:
Just counting down the days until I can tell them to shove it!
That's the best thing for you to do....
on 04-01-2014 13:56
on 04-01-2014 13:57
According to their signal checker I should have a good 3G signal..............
on 04-01-2014 14:01
on 04-01-2014 14:01