The SIMS

[Anonymous]

I've picked up a Pay as you Go SIM at Tesco. inserted it and set up 'auto-top-up' with the credit card for £10 on it from MyO2. 

But the portal is telling me I've got a 'big bundle' and threatening to take money monthly?

I'm confused, surely that's some 30 day contract which would cost £120 a year, I just want to Pay as I go. 

[Cleoriff · Accepted solution]

Hi @Anonymous it is PAYG but needs topping up each month.. Info re Big Bundles here https://www.o2.co.uk/help/pay-as-you-go/big-bundles

You may need Classic PAYG instead....https://www.o2.co.uk/help/pay-as-you-go/classic-pay-as-you-go

If you want to change then contact customer services https://www.o2.co.uk/contactus

[Anonymous]

As far as I can understand it most sims on sale are all big bundle tariffs

[Anonymous]

Thanks both. It's a second SIM as my phone has 2 slots and thought it might make for a good fall back if I don't have coverage on the other network. 

A bit sligh how they get people on this.

I'll contact them and get on the Classic package. Cheers.

[MI5]

You can change it yourself to the classic PAYG if you go into your tariff details in your MyO2.

[Marjo]

Hi @Anonymous welcome to our forum! Did you manage to change the tariff in My O2? Just wanted to check how you're getting on!

You can find the link to change it under the tariff details:

Thanks guys for helping out @Cleoriff, @Anonymous, @MI5!