Texts that charge

[Anonymous]

I keep getting texts that charge me how can I cap my pay monthly contract for the bill price only

[Bambino]

@Anonymous Are you sending texts with emoji's or pictures? They are considered as MMS messages and are chargeable.

[MI5 · Accepted solution]

You need to go to http://www.phonepayplus.org.uk/ and search for the number sending you the texts. Then contact them and ask them to stop.
This is the only way to stop them.

[MI5]

See Adam's help thread here too http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premiu...

[Bambino]

Not sure whose interpretation of the OP's post is correct, @MI5? If it's mine, I have included your guide.

http://community.o2.co.uk/t5/Other-Products-Services/Accidental-MMS-Sending-and-How-to-Avoid-it/td-p...

[MI5]

Perhaps @Anonymous can confirm?

[Anonymous]

You cannot cap the monthly bill. You can use myo2 to keep track of your allowances 

[Fellwalker]

I'm constantly astounded by posters who post a question and never seem to look back at at their thread for an answer. What is it that stops them responding to requests for more information? 

[Cleoriff]

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@Fellwalker wrote:

I'm constantly astounded by posters who post a question and never seem to look back at at their thread for an answer. What is it that stops them responding to requests for more information? 

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I second that @Fellwalker

[Fellwalker]

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@Cleoriff wrote:

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@Fellwalker wrote:

I'm constantly astounded by posters who post a question and never seem to look back at at their thread for an answer. What is it that stops them responding to requests for more information? 

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I second that @Fellwalker

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I did wonder if they were negative stories created by competitors,  but then decided they were just frustrated users who didn't know how to follow a story,  nor how to find their own posts. Maybe they're just venting? Maybe the fact they don't respond is because they think no one cares.?