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Texts from 02

M_H
Level 1: Joiner
  • 4 Posts
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How do i stop o2 texting to tell me a bills being prepared, then its ready, then its paid, then emailing me to tell me. Im really not interested. 1 email is enough, theyre abusing the privilege of knowing my phone number, any other company you would be able to block them

 

Help please, ghe helps on here send you round in circles (unless youre buying something which has live chat)

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MI5
Level 94: Supreme
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@M_H 

Try calling O2.
All numbers are in this guide Guide: Coronavirus Community Help and Support 
When you call, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
8.00am is the best time to call if you can.
Also try 0800 977 7793

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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