on 30-07-2017 17:49
on 30-07-2017 17:49
I have the standard eurozone package which states that I can make calls and texts and use data out of my UK allowance while I am in eurozone countries however I could not find any information on if and how this effects my ability to text to phones in a eurozone country specifically France because I would like to text someone there and was wondering if this would charge me extra?
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30-07-2017 18:56 - edited 30-07-2017 18:57
30-07-2017 18:56 - edited 30-07-2017 18:57
Whilst you are roaming you can call or text to any eurozone country from your normal allowances without any extra charges.
This only applies whilst you are roaming though, not when you are in UK.
on 30-07-2017 18:15
on 30-07-2017 18:15
30-07-2017 18:56 - edited 30-07-2017 18:57
30-07-2017 18:56 - edited 30-07-2017 18:57
Whilst you are roaming you can call or text to any eurozone country from your normal allowances without any extra charges.
This only applies whilst you are roaming though, not when you are in UK.
on 30-07-2017 19:08
on 30-07-2017 19:08
If its a French mobile you pay international rates. If it's a UK phone you are texting it's free from your allowances wherever in the world the phone is.
on 30-07-2017 19:31
on 30-07-2017 19:31
@jonsie wrote:If its a French mobile you pay international rates. If it's a UK phone you are texting it's free from your allowances wherever in the world the phone is.
Not whilst roaming mate.
All European countries are included.
on 30-07-2017 20:15
on 30-07-2017 20:15
Sorry I misunderstood. I thought the OP was texting from the UK.
on 31-07-2017 07:29
on 31-07-2017 07:29
on 31-07-2017 08:27
on 31-07-2017 08:27
This is how it works (UK = UK mobile number)
Uk - Uk mobiles At normal rates (your allowance) no matter where the phone is in the world (they may get charged for receiving (non eu))
Uk - EU Zone numbers mobile or landline Charged at international rate If you Are in the uk
Uk (in EU Zone) - To another eu Number as per normal charges (allowance used)
UK (In Non Eu Zone)- To Any number Charged or activates O2Travel £3.99 or £4.99 A day
on 31-07-2017 09:03
on 31-07-2017 09:03
@ElaGirl wrote:
What about when dialing a countries local 800 number (free in that country)? Does it still charge?
Free means free.
No additional charges are allowed under eu legislation.
on 31-07-2017 17:01
Hey @Anonymous welcome to our community forum! Did you get all the info you needed and do you have any additional questions?