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Texting my family in Germany

TheoHansen
Level 1: Joiner
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on ‎27-06-2020 08:34

on ‎27-06-2020 08:34

My Samsung A50 updates and ever since I have been unable to send texts to my family member in Germany.
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Cleoriff
Level 94: Supreme
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on ‎27-06-2020 08:47

on ‎27-06-2020 08:47

Hi @TheoHansen 

First check this guide Guide: Text Message Tips (not sent or received) 

Also check that your message centre number is correct after the update

Pay & Go message centre number is +447802092035
Pay Monthly  message centre number is +447802000332

Veritas Numquam Perit

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LukasB
Former Staff
In response to Cleoriff
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on ‎29-06-2020 17:10

on ‎29-06-2020 17:10

Hey @TheoHansen just checking if this was sorted or if you are still having trouble...

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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