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Texting abroad

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Anonymous
Not applicable

on ‎09-07-2017 11:33

on ‎09-07-2017 11:33

My girlfriend is in Majorca and is getting no mobile data connection at all (anyone know why this is?) so if I text her from the UK am I being charged?

Thanks for any help.

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adamtemp64
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on ‎09-07-2017 11:36

on ‎09-07-2017 11:36

no you are still texting a uk number so it comes out of your alowance

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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adamtemp64
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on ‎09-07-2017 11:36

on ‎09-07-2017 11:36

no you are still texting a uk number so it comes out of your alowance

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Anonymous
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In response to adamtemp64

on ‎09-07-2017 11:42

on ‎09-07-2017 11:42

Thanks a lot!

 

Why does the page about using your phone in Europe (https://www.o2.co.uk/help/pay-monthly/roaming-in-europe) say that texting from the UK to outside the UK is not covered? 

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adamtemp64
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In response to Anonymous
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on ‎09-07-2017 11:45

on ‎09-07-2017 11:45

that means non uk numbers abroad

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Anonymous
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In response to adamtemp64

on ‎09-07-2017 11:48

on ‎09-07-2017 11:48

Cheers!

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MI5
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on ‎09-07-2017 12:10

on ‎09-07-2017 12:10

@Anonymous wrote:

Thanks a lot!

 

Why does the page about using your phone in Europe (https://www.o2.co.uk/help/pay-monthly/roaming-in-europe) say that texting from the UK to outside the UK is not covered? 

It means that you have to be roaming to get your allowances included. International calls and texts from your home country aren't included but it is always free to call or text another UK number anywhere in the World.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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