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Texting Abroad fails to send.

MikeFinlay
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Hi. I was able to send a SMS text to a contact in Ireland on 16th March without a problem. When I try now it fails to send. Nothing has been changed with my account. I'm using an iphone 6. Texts to other numbers send without problem.

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jonsie
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MikeFinlay
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Hi. Thanks for replying. No spend cap on the account.

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MI5
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@MikeFinlay 

Does your phone say sending failed or is it just that the recipient doesn't receive it?

If the latter, they may have accidentally blocked your number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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MikeFinlay
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Hi. A message comes up below just saying, 'Not delivered'

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Cleoriff
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Hi @MikeFinlay 

Undelivered messages normally occur if the recipient's line is blocked, been switched off for some time or not available. Another reason is sending to an invalid number. (for instance a number abroad with the incorrect country prefix.)

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
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@MikeFinlay 

Can you get them to check if they have blocked your number?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 7 of 7
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