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Text received re bill payment

Terryjarvis141
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Hello. I have just received this text message but appears to be from a mobile number. I asdume it's a scam? O2:We were unable to process your latest bill. In order to avoid fees, update your payment information via: <Link Removed>

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MI5
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@Terryjarvis141 

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 13
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MI5
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@Terryjarvis141 

Please edit your post to remove the link.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 3 of 13
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Daph214
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Hello I too received a similar txt message today, I will contact my bank, I did not respond to the txt, I took a photo and then deleted.

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Terryjarvis141
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Thank you for you response.
Message 5 of 13
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MI5
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You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 6 of 13
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MI5
Level 94: Supreme
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@Daph214 

Follow the same advice please.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 7 of 13
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Bambino
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@Terryjarvis141 

To remove the link to the scam website, in your post go to Options, then the first drop down is Edit Reply. You can then delete the link.

@Daph214 @Terryjarvis141 

To forward the scam text to O2:

How to forward on iPhone: https://www.lifewire.com/forward-a-text-message-on-iphone-1999154

How to forward on Android: https://www.androidauthority.com/how-to-forward-a-text-message-870759/

 

I DO NOT WORK FOR O2



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Message 8 of 13
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MI5
Level 94: Supreme
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Reported to mods anyway.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 9 of 13
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Terryjarvis141
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This is my first time on here, I can see the edit option. Can you help?
Message 10 of 13
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