Text messages

[Marek2]

Hi, I have a monthly subscription with unlimited Text messages and calls, but my Text messages are not sent to  numbers /english/, I tried with a few friends, it does not work.

[MI5]

@Marek2 

Try these tips Guide: Text Message Tips (not sent or received) 

When you say "english" do you mean to UK mobile numbers?

[Cleoriff]

@Marek2 

See if this helps

Guide: Text Message Tips (not sent or received) 

Or call O2

Numbers here Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call