Text message December 2019

[SueSale]

Just received a text message saying O2 was unable to process my latest bill and to click a link to confirm payment details. O2 said it is fraudulent but that "there hasn't been a security breach". So hopefully it's just a speculative fraudster. 

Needless to say I didn't click the link so don't know where it would have taken me.

[Cleoriff]

Hi @SueSale 

Its a scam. Has been reported frequently on here. O2 are looking into it. Don't click on any links and send the text to 7726

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice 

Then block the number.

Reporting a scam email, text or call

Some scams might pretend to be from O2, or from an organisation you already deal with. It's important that we see examples of phishing emails, texts and websites so we can investigate and shut down scammers. To report a suspicious email, text or website:

• forward the text message, including phone number or company name, to 7726. It won’t cost you anything and it means we can investigate the sender

Welcome to the forum by the way

[Scooter]

Sh## my card has just run out so I thought it was about that. I've clicked it...

[Bambino]

@Scooter As long as you didn't enter your details you should be okay, but change your password to be safe. 

Report the scam text to 7726, block the number and any other numbers that arrive with a similar text. Here's how to block a number if you don't know how to do it:

https://www.androidauthority.com/how-to-block-a-phone-number-246484/

https://support.apple.com/en-us/HT201229

[Scooter]

Thank you so much for your help 🙏