I'm on my second month of the text and web bolt on, i text 'text anytime' to 21300, it said: 'O2: month 2 of your free O2 web and wi-fi bolt on is now active.' Yet it is taking my credit still? What do i do?
I'm sorry charlotte but you are not making much sense. Can you confirm which tariff you are on and also which bolt-on you have? You can find out the names of the tariff and bolt-on by going using My O2.
I wouldn't say you are hopeless, it can be quite difficult to explain technical things. This is why people will ask questions so they can try to understand. If you answer the questions then I'm sure people will get to the bottom of it.