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Level 1: Joiner
Posts: 3
Registered: ‎06-12-2018
Accepted Solution

Text and Phone Calls from my number - not my doing!

Recently i have been recieving texts from numbers that are not contacts asking why i called them at ridiculous times or sent a text message. These texts and calls are not in my phone or dial lists but i have been sent screenshots showing the call details from the stranger.

 

Has anyone else had this and is there a way i can stop my number being used in such a way?

Posts: 88,093
Topics: 532
Solutions: 11,335
Registered: ‎04-04-2012

Re: Text and Phone Calls from my number - not my doing!

First thing I'd try is a new sim card but if they persist you need to get customer services to investigate.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 1: Joiner
Posts: 3
Registered: ‎06-12-2018

Re: Text and Phone Calls from my number - not my doing!

I don't believe its an error, i think someone is using some app or website to make it appear like i am sending these texts or making those calls.
Posts: 88,093
Topics: 532
Solutions: 11,335
Registered: ‎04-04-2012

Re: Text and Phone Calls from my number - not my doing!

Computers can run software to clone numbers but either way you need to report it to customer services.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 1: Joiner
Posts: 3
Registered: ‎06-12-2018

Re: Text and Phone Calls from my number - not my doing!

Ok thanks