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Level 1: Joiner
Posts: 2
Registered: ‎23-09-2014

Text and MMS messages

Why is it that whenever I send a long text it changes it to an MMS after I've clicked "send" without even a warning that it was going to convert my text message and thus charges me for the privilege of not physically or manually counting the amount of characters I have used? This is just a money making scam to get people to fall into it unintentionally in my opinion. There should be a warning before sending that this is going to happen.
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Posts: 105,683
Topics: 554
Solutions: 13,879
Registered: ‎04-04-2012

Re: Text and MMS messages

@Pictures 

Check your phone settings to turn on character count.

Guide: Accidental MMS Sending and How to Avoid it 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 90,871
Topics: 746
Registered: ‎14-01-2013

Re: Text and MMS messages

[ Edited ]

@Pictures 

Look at this Guide: Accidental MMS Sending and How to Avoid it 

Edited to add, my Samsung phone ALWAYS alerts me when it converts to MMS, so I can go back and edit my text.

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Posts: 105,683
Topics: 554
Solutions: 13,879
Registered: ‎04-04-2012

Re: Text and MMS messages

[ Edited ]

Looks like you've been struggling with this issue for the past couple of years @Pictures ?

https://community.o2.co.uk/t5/Android/Picture-messaging/m-p/1133714

Let us know what phone you have so we can advise how to fix it for you, or simply call O2 and place a zero spend cap on your account, which will stop them sending too.

Guide: Coronavirus Community Help and Support 

Edit for spelling

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)