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Termination bill breakdown?

Anonymous
Not applicable

on ‎21-10-2014 10:18

on ‎21-10-2014 10:18

Please could someone explain how my termination bill will get put together as normally my bill date is 26th but I will be terminating it on the 24th I have that bill to come out and a £5 discount....

Will I have to pay the bill on the 26th that comes out via direct debt on top of my termination?!

Many thanks!
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Anonymous
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on ‎21-10-2014 10:55

on ‎21-10-2014 10:55

grin that is very true
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Anonymous
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on ‎23-10-2014 23:56

on ‎23-10-2014 23:56

Today is the day everyone! I will be 1 contract down and free wooooooooo!
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jonsie
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In response to Anonymous
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on ‎24-10-2014 00:08

on ‎24-10-2014 00:08

Good to hear but don't cancel the direct debit until you get a zero bill slight_smile

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Anonymous
Not applicable

on ‎24-10-2014 07:11

on ‎24-10-2014 07:11

Happy O2 Contract Divorce Day.

😉
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MI5
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on ‎24-10-2014 08:30

on ‎24-10-2014 08:30

Make sure your My O2 shows it as a disconnected account after it's processed.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
Not applicable

on ‎24-10-2014 08:42

on ‎24-10-2014 08:42

Do I still need to do that as I'm going to be using the same mobile number under my new contract?
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MI5
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on ‎24-10-2014 08:46

on ‎24-10-2014 08:46

Your number will transfer across and become the active number but there will still be a dormant account showing in your My O2.

Like this:

o2.PNG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
Not applicable

on ‎24-10-2014 08:55

on ‎24-10-2014 08:55

Okay thanks. Even if it's two different contracts under different names?
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MI5
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on ‎24-10-2014 09:30

on ‎24-10-2014 09:30

The old one should show disconnected when you log in if it has been disconnected - If it doesn't say disconnected, it isn't wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
Not applicable
In response to MI5

on ‎24-10-2014 19:03

on ‎24-10-2014 19:03

If i ever get through on the phone!
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