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Terminate contract and transfer number

Anonymous
Not applicable

I want to terminate my pay monthly contract and transfer that number to my new pay as you go number as I have moved abroad for a couple of months and don't want to pay unnecessary money every month. I was told at an o2 shop that I should only call 202 and explain this to them and they will sort it out for me. But now that I am calling this number from abroad it will not dial and I don't know what to do. How can I sort this out?
Thank you in advance.

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adamtemp64
Level 66: Unequalled
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from your pay monthly phone ring this from abroad

From abroad+44 7860 980 202Free‡
iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

from your pay monthly phone ring this from abroad

From abroad+44 7860 980 202Free‡
iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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2,096 Views