@Kate75
Firstly remove your mobile number from this post, as you are liable if any one scams or spams you as you posted on a public forum.
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. if you send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG), or you can call 202 from your o2 phone
You can also check in myo2 either on the app or myo2 on the website.
Post flagged for full Mobile Number in post,
- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
