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Tarriff change

DaveyT
Level 1: Joiner
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on ‎12-10-2022 19:47

on ‎12-10-2022 19:47

if I change my tarriff (more data) will I lose my switch up bolt on and 25% open discount? 

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jonsie
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on ‎12-10-2022 19:50

on ‎12-10-2022 19:50

Yes you need to add them again (not too sure about Switch but certainly the Open discount)

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
Level 94: Supreme
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on ‎12-10-2022 20:05

on ‎12-10-2022 20:05

@DaveyT 

If you are talking about flexing your tariff to more data then the only thing that will change is the amount of data you have.

If you follow the upgrade path, then it is as above.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Breanna
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on ‎13-10-2022 10:12

on ‎13-10-2022 10:12

Hi @DaveyT were you able to get your tariff changed?

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