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Tarrif charges

userpd
Level 1: Joiner
  • 2 Posts
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I have been charged for tariffs on two numbers which were cancelled. When do I receive a refund?

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Cleoriff
Level 94: Supreme
  • 112494 Posts
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Hi @userpd 
It may be the outstanding amount on your last bills.

We're just customers like you but it sounds as if you need someone to access your account which can't be done from here.

Give O2 a call on 202  or 0344 809 0202.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 112494 Posts
  • 801 Topics
  • 6704 Solutions
Registered:

Hi @userpd 
It may be the outstanding amount on your last bills.

We're just customers like you but it sounds as if you need someone to access your account which can't be done from here.

Give O2 a call on 202  or 0344 809 0202.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Veritas Numquam Perit

Girl in a jacket
Message 2 of 2
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