on 24-10-2012 01:18
on 24-10-2012 01:18
Hello!
I go to London 1-2 times a year and want to use my iPhone there (I'm from Germany). So I got myself a pay as you go card from O2.
http://imageshack.us/a/img109/651/fotovnt.jpg
That's the paper-thingy in which the card was. So it says "Text & Web" and offers 500mb internet if I top up £10.
Now I was on the myo2-site and it says "Tariff Favourite Place".
So.... I'm a little confussed. Isn't "Text & Web" my tariff's name? And do I get this benefits even I have the tariff "Favourite Place"?
And when I come to the UK, can I just put the card into my iPhone and surf (after topping up), or do I have to change some settings in the menu?
Confussed greets from Germany
Coma Chameleon
Solved! Go to Solution.
on 24-10-2012 18:15
on 24-10-2012 18:15
It won't be cheap. Perhaps you could try the chat option in my signature.
The My O2 problem could be because it's a new sim card and you can normally change tariff once every 30 days. But it's O2's error so ask them to change it manually for you on Chat.
24-10-2012 03:14 - edited 24-10-2012 03:16
24-10-2012 03:14 - edited 24-10-2012 03:16
You might have to set your APN to payandgo.o2.co.uk
http://mobileguide.o2.co.uk/devices/device.jsp?deviceId=666&tab=8&step=2&settingId=3302
Here's the page:)
i believe "favourite place" in your my O2 account is the correct tariff however I haven't heard of this. Ill do some research and get back to you
24-10-2012 11:31 - edited 24-10-2012 11:34
24-10-2012 11:31 - edited 24-10-2012 11:34
Phone customer service and ask them to change your tariff to text and web. Favourite place is totally different and probably not what you need.
This is what shows on my spare P&G account and there is the option to change tariff too.
Tariff
Text and Web
Benefits
Anytime text to UK mobiles and Internet in UK. Top up £10 - 14 to get 300 UK texts and 500MB UK Internet. Top up £15 - £29 to get 500 UK texts, Unlimited Wi-Fi and 500MB UK Internet. Top up £30 or more to get unlimited UK Texts and 500MB UK Internet.
* It can take up to 30 minutes for calls to update
Top up to receive your monthly allowance today.
on 24-10-2012 18:09
on 24-10-2012 18:09
Thanks you both
I tried to change the tariff via "myo2", but yesterday and today it showed "Technical Issue
on 24-10-2012 18:15
on 24-10-2012 18:15
It won't be cheap. Perhaps you could try the chat option in my signature.
The My O2 problem could be because it's a new sim card and you can normally change tariff once every 30 days. But it's O2's error so ask them to change it manually for you on Chat.
on 24-10-2012 19:18
on 24-10-2012 19:18
Thank you
He changed my tariff and it will become active when I top up when I get back to the UK
on 24-10-2012 19:30
on 24-10-2012 19:30
Excellent, glad to hear it:smileyhappy: