You need to login to myo2 and cancel the extras, this guide will help you Guide: Adding and removing O2 Extras
Just in case you mean premium text services, see help on those below @Lisaeddington09
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
Hey @Lisaeddington09 did you manage to get this one sorted?
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?