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Tariff

Lisaeddington09
Level 1: Joiner
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How can I remove all the extra roll over things that have appeared on my bill and go back to mu standard tariff

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madasaf1sh
Level 68: Extraordinaire
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@Lisaeddington09

 

You need to login to myo2 and cancel the extras, this guide will help you Guide: Adding and removing O2 Extras  

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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gmarkj
Level 59: Quartermaster
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Just in case you mean premium text services, see help on those below @Lisaeddington09 

Guide: Have you fallen for or been conned into a premium rate scam? What to do next 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Martin-O2
Community Manager
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Hey @Lisaeddington09 did you manage to get this one sorted? 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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