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nade99
Level 1: Joiner
  • 3 Posts
  • 2 Topics
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Registered:

Hi,

 

So I have fully paid off my tablet-but i am not using it, I am still getting charged for the minuits/data and messages.

 

As I am no longer using it Is there a way to stop getting charged as I am wasting money on something that's not getting used.

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gmarkj
Level 59: Quartermaster
  • 9082 Posts
  • 90 Topics
  • 730 Solutions
Registered:

You need to cancel the data plan @nade99 

Ways to cancel are in the guide below - these are the same for data plans as if you had a phone.

Guide: Cancelling Your Contract 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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gmarkj
Level 59: Quartermaster
  • 9082 Posts
  • 90 Topics
  • 730 Solutions
Registered:

You need to cancel the data plan @nade99 

Ways to cancel are in the guide below - these are the same for data plans as if you had a phone.

Guide: Cancelling Your Contract 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 2 of 2
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