Re: Tariff

Thomas01 · ‎27-05-2020

I have 5gb per month but at 2gb my connection stops working and will say i have used all my data? I have checked my02 and the tariff is correct. Am i to assume its a setting on the phone?
Thanks

MI5 · ‎27-05-2020

@Thomas01

Look in network and sim settings or mobile data and you may find there is a data limit setting that's set on your phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Martin-O2 · ‎02-06-2020

Any update on your situation @Thomas01? Let us know if you still need some help.

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