This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Tariff renewing for a full year, thought it would be a rolling month by month

Go to solution
e-cam157
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

‎13-04-2023 21:43

‎13-04-2023 21:43

Hello,

 

I am confused why my sim only tarrif contract, which was initially for a year, renewed for a full year without my knowledge. I was under the impression that it would be a month by month thing not a full year. Now to get out of my O2 sim only deal I have to pay over £100. 

 

This is causing me a lot of anxiety as I can't afford this.

Message 1 of 2
350 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 151360 Posts
  • 648 Topics
  • 28830 Solutions
Registered:

‎13-04-2023 21:46

‎13-04-2023 21:46

@e-cam157 

It doesn't renew automatically unless you upgrade again.

Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 202 or 0344 809 0202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 2
345 Views
0 Kudos
1 REPLY 1

Go to solution
MI5
Level 94: Supreme
  • 151360 Posts
  • 648 Topics
  • 28830 Solutions
Registered:

‎13-04-2023 21:46

‎13-04-2023 21:46

@e-cam157 

It doesn't renew automatically unless you upgrade again.

Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 202 or 0344 809 0202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
346 Views
0 Kudos
Top Kudoed Authors
View all
Top